Visitors to Canada Insurance - Premium Refund
Requests for premium refunds due to non-arrival can be submitted for consideration as long as this insurance has not been issued as part of the requirements necessary to obtain or maintain a visitor visa, in which case proof of visa refusal must be provided.
You can also cancel your insurance and obtain a refund of only the unused premium amount when you provide proof that you are covered under a Canadian government health insurance plan; or with proof of return to your country of origin provided that there has been no claim reported, paid or denied.
If you are applying for a partial refund due to an early return home and:
you may apply to have such claim(s) withdrawn, subject to a file handling fee of $250 per claim.
Once any claim(s) has (have) been withdrawn to apply for a premium refund, no further expenses will be accepted for consideration under the policy, regardless of the date the expense was incurred.
The file handling fee will be deducted from any amount to be refunded.
All refunds are subject to approval by 21st Century Travel Insurance ltd. In addition, a $25 policy administration fee will be applied to any refund or cancellation.